Privacy Policy
A concise explanation of the data Poco Loco uses to run creator-led races, score cars, and show leaderboards.
Last updated: May 13, 2026
Who operates Poco Loco
Poco Loco is operated by BrokenChairMedia. This policy explains how we handle data when creators host Twitch-connected races and players join racing sessions.
Data we use
We use the creator account data supplied by the login provider, such as username, avatar, provider ID, and email when available, to identify creators and open the Arena. We also store player names, provider identifiers, race entries, race results, XP totals, leaderboard rows, and the technical data needed to keep the service secure and reliable.
Twitch login and future chat joins
Creators sign in with Twitch so we can grant Arena access and connect races to the correct creator account. Twitch chat joins are planned, but not active yet. When added, chat messages will only be used to join races, assign cars, and score gameplay. Twitch remains an independent service with its own terms and privacy notice.
Twitch Extension and Bits
If Poco Loco offers a Twitch Extension, viewers may use Bits for permitted in-extension gameplay experiences such as unlocking a racer, revealing a track option, or adding race time. When the Extension uses Twitch Identity Link, also called ID Share, or when a viewer confirms a Bits action, Twitch may share the viewer display name, numeric Twitch user ID, product SKU or action, transaction ID, transaction receipt metadata, channel/session details, and action time with Poco Loco. We use that data to fulfill the Bits-triggered gameplay action, prevent duplicate transaction handling, attribute gameplay and leaderboard activity, maintain admin reporting, prevent abuse, and respond to privacy or security requests. Twitch handles Bits balances and payment flows; Poco Loco does not collect payment-card data.
PocoPoints (PP) and Mollie payments
When you buy PocoPoints (PP), we store purchase UUIDs, merchant references, Mollie payment IDs and statuses, amount, currency, bundle, credited time, wallet balance movements, ledger entries, webhook or callback handling data, and refund or support correspondence. Mollie handles payment method details. Poco Loco does not store card, bank account, iDEAL, PayPal, or other payment method credentials.
Why we process data
We process data to provide the game, build lobbies, assign cars, run races, award XP, show leaderboards, prevent abuse, troubleshoot service issues, and comply with legal obligations. We do not sell player or creator personal data.
Analytics and third parties
We do not currently use Google Analytics or other third-party analytics on Poco Loco or a Poco Loco Twitch Extension. If that changes, we will update this policy before collecting analytics data.
Storage, security, and requests
We keep data only for as long as needed for gameplay history, leaderboards, security, operations, and legal reasons. Purchase, ledger, refund, and support records may be kept for accounting, dispute handling, tax, abuse prevention, and legal obligations. Access is limited to operational needs. Contact [email protected] for account, privacy, correction, deletion, payment, or refund requests.
Cookies and local storage
The app uses session cookies and browser storage for login, security, interface preferences, and race display settings. Disabling these may prevent parts of the service from working.